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Frequently Asked Questions

Find answers to common questions about our sourcing services.

How long does the sourcing process typically take?

The initial sourcing phase usually takes 2-4 weeks, depending on product complexity and supplier availability. Shipping times can add an additional 1-6 weeks, varying by chosen method (air/sea) and destination.

What countries do you source from?

Our extensive network spans key manufacturing regions including China, Vietnam, India, Thailand, Malaysia, Turkey, and a growing number of European countries, offering you a truly global reach.

Do you work with small businesses?

Absolutely! We are passionate about empowering businesses of all sizes. Our flexible Starter and Professional packages are specifically designed to support startups and small businesses in their global expansion.

How do you ensure product quality?

We employ a multi-layered quality assurance process, including factory audits, comprehensive pre-shipment inspections, and the option to arrange independent third-party quality control services.