Contact Us

We're here to answer all your questions about global product sourcing

Contact Methods

Choose the most convenient way to reach our specialized teams.

General Inquiries

info@xiaoba.co Response Time: Within 4 business hours

Customer Support

support@xiaoba.co Phone: +1 (555) 123-4567

Sales & Partnerships

sales@xiaoba.co Response Time: Within 1 business hour

Our Global Offices

Singapore (HQ)

123 Global Trade Center, Singapore 018989

+65 6123 4567

New York, USA

456 Trade Avenue, New York, NY 10001

+1 (555) 123-4567

London, UK

789 Commerce Street, London EC2A 4AB

+44 20 7123 4567

Send Us a Message

Frequently Asked Questions

Find answers to common questions about our sourcing services.

How long does the sourcing process typically take?

The initial sourcing phase usually takes 2-4 weeks, depending on product complexity and supplier availability. Shipping times can add an additional 1-6 weeks, varying by chosen method (air/sea) and destination.

What countries do you source from?

Our extensive network spans key manufacturing regions including China, Vietnam, India, Thailand, Malaysia, Turkey, and a growing number of European countries, offering you a truly global reach.

Do you work with small businesses?

Absolutely! We are passionate about empowering businesses of all sizes. Our flexible Starter and Professional packages are specifically designed to support startups and small businesses in their global expansion.

How do you ensure product quality?

We employ a multi-layered quality assurance process, including factory audits, comprehensive pre-shipment inspections, and the option to arrange independent third-party quality control services.